BSV Neck Warmer - Three-Layer Neck Insulation Cover – Windproof Thermal Winter Neck Gaiter for Men & Women – One Size, Black

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at support@bsvsafetyproducts.com. Please note that all returns must be sent to the following address: BSV Safety Products LLC, 8300 Paddington Ct, West Chester, Ohio 45069

If your return is accepted, we’ll issue you a Return Authorization number, which you need to mention on your return package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@bsvsafetyproducts.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at  support@bsvsafetyproducts.com